Move the mouse after placing it on the mouse pad to see if the PC recognizes the device. Switch the mouse off, wait a few moments and then turn it on again.If your Logitech M185 is not turning on, you’ll need to verify if the battery isn’t dead and replace it if necessary. While the sensors do not consume a lot of power, if you do not manually switch it off, the battery life will suffer. However, Logitech recommends that you always switch off the mouse during extended periods where it’s not in use.
Access the Mouse’s Power SwitchĪlthough the mouse automatically switches off when not in use for a certain time, the optical sensors will detect any movement and switch on the mouse. To reset the mouse’s wireless connection, follow the steps below. If you’re using the Logitech M185 model, there will be no dedicated reset switch available. Resetting the Mouse’s Wireless Radio Connectionĭepending on the product, the mouse may or may not have a reset switch located on the bottom of the device. To reestablish a connection with the mouse, you will need to reset the connection. When you’re suffering from a Logitech mouse not working, you should start by performing physical checks before moving to troubleshoot the system and device configurations.Īs the Logitech mouse works with a 2.4 GHz wireless receiver, it could be that the wireless radio lost connection with the mouse. If the device fails to register with your PC, it’s usually easy to troubleshoot and locate the issue. Using the "Advanced" option.the keyboard is recognized (state goes from inactive to active when you pound on the keys), yet no characters appear either in the Unifying test box or anywhere in the computer itself.Logitech’s wireless mice and keyboards are easy to use and require little or no setup. The usual workflow of cycling the power switch gets you nowhere. Note that the Unifying software only recognizes the keyboard using the "Advanced" option. Then verified that both the Logitech Control Center Deamon and the Logicool Unifying Software were enabled in the "Input Monitoring" panel of the "Privacy" tab of the "Security & Privacy" System Preference Pane.Īfter updating the firmware on the Unifying receiver, it's possible to pair the keyboard using the "Advanced" option in the Unifying software. There are probably 12 or so available Logitech downloads and it's not clear which ones are needed to get a specific piece of hardware functioning. And the "Logitech firmware update" which recognized the Unifying receiver and reported a successful firmware update. I say 'appears' because it is the only download that lists 10.15 as an available Mac OS version. Then reinstalled what appears to be the most recent Logitech drivers for Mac: "Logicool".
Apparently several versions were present and some dated back to 2015 or so.
I completely uninstalled all Logitech software, preference panes, and the like. Mac mini late 2012, Logitech wireless keyboard 800 (Unifying receiver, not Bluetooth)īackground (in case any Logitech engineers/experts are out there): Catalina installed without a hitch but my Logitech problem is a bit subtler.